Monthly Academic Journal of Social Sciences

Investigating the role of gender as a moderator in influencing the intention to

use and actual use of mobile telephony

Geeta Kumar1*and Nirupama Prakash2


Author affiliation

1 Amity International Business School, Amity University, Noida, India
2 Amity Institute of Social Sciences, Amity University, Noida, India.
*Corresponding author email:


This paper has extended the original Unified Theory of Acceptance and Use of Technology (UTAUT) model through usage space dimensions to investigate the role of Gender in influencing the Intention to use and Actual Usage of Mobile Telephony. A framework based on Usage Space dimensions was developed by reviewing literature and then validating it in the context of Intention to Use and Actual Usage of Mobile telephony. The framework empirically examined the influence of gender as a moderator on the four determinants of the UTAUT model on the Intention to Use and examined for gendered differences in the causality between Intention to Use and Actual Usage among 417 responses. The framework was validated by using Structural Equation Modelling.
Among the four determinants considered in the UTAUT model, the influence of gender as a moderator was found in the case of Performance Expectancy (PE), Effort Expectancy (EE) and Facilitating Conditions (FC). Gender as a moderator did not influence the Intention to Use for Social Influence (SI). Gender as a moderator had a very small positive influence, more for men than for women in the case of Actual Usage (AU). The Intention to Use was found to have two distinct use patterns: Inter- Intention to Use (use for world outside) and Intra- Intention to Use (use for self). While the analysis here reinforces


Mobile Usage Space dimensions, Everyday Life, Intention to Use Mobile Telephony, Actual Usage, Gender.

Received: Jan 6, 2018
Accepted:April 26, 2018
Published on: May 3, 2018
European Journal of Social Sciences (EJSS), vol. 1, no. 1, pp.1-22



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